Why the Shop Is Card Only
The single most common source of doorstep disappointment, and the reasons for it.
- Subject
- Retail
- Published
- 2025-07-18
Both the farm shop and the pub shop are card only, and somebody is disappointed by this every single day.
The reasons are dull and good. Cash handling at a rural site means a physical cash journey, insurance, and a member of staff counting a till instead of serving. Card-only queues move measurably faster, which on a site that sometimes has a queue out of the door is not a small thing. And reconciliation that used to take an hour a day takes minutes.
The cost is real: it excludes anybody without a card, which is a genuine access issue rather than a hypothetical one. We think the trade is right and we would rather state the trade than pretend there is not one.
Subject
Retail
Published
2025-07-18
Written by
Somebody who was there
Free
No paywall, no account
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